Strategic SMB Cloud Solutions Manager

Amazon; Austin (TX); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services is seeking a Customer Solutions Manager for SMB in the US-West region, with a focus on Austin, TX. The role drives cloud adoption, designs strategic migrations, and delivers cloud-native solutions that accelerate customer success.

You will orchestrate cross-functional teams across sales, architecture, and support to achieve business outcomes. Ideal candidates have 5+ years leading large-scale programs, enterprise IT experience, and a relevant degree; AWS certifications are a

Qualifications

• 5+ years of leading large-scale technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C-Suite
• Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
• Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery
• Accelerate customer adoption through education and engagement
• Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations
• Assist in developing long-term strategic relationships with key accounts
• Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team

Skills

Leading large-scale programs

Enterprise IT experience

Education

Bachelor's degree in STEM (Science, Technology, Engineering, Math) or related field

Job description

Amazon Web Services is seeking a Customer Solutions Manager for SMB in the US-West region, with a focus on Austin, TX. The role drives cloud adoption, designs strategic migrations, and delivers cloud-native solutions that accelerate customer success.

You will orchestrate cross-functional teams across sales, architecture, and support to achieve business outcomes. Ideal candidates have 5+ years leading large-scale programs, enterprise IT experience, and a relevant degree; AWS certifications are a