Smart Home Consultant — In-Home Tech & Design Expert

ADT; Hollis (NH); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle provided for work use

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Short- and long-term disability, life,

Descripción de la vacante

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home security and IoT setup. You will combine hands-on installation with consultative sales, activating systems and educating customers on our app and features.

Responsibilities include in-home consultations, recommending solutions, installing devices, and ensuring compatibility with existing setups. Candidates should have a high school diploma, a valid driver's license, and strong communication skills.

Formación

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on best system design and setup to support safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsabilidades

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.

Conocimientos

Customer focus

Communication skills

Technical aptitude

Home network understanding

Adaptability

Physical endurance

Educación

High school diploma or equivalent

Descripción del empleo

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home security and IoT setup. You will combine hands-on installation with consultative sales, activating systems and educating customers on our app and features.

Responsibilities include in-home consultations, recommending solutions, installing devices, and ensuring compatibility with existing setups. Candidates should have a high school diploma, a valid driver's license, and strong communication skills.