Sleep Solutions Specialist — Uncapped Commissions & Growth

Mattress Firm Inc.; Elyria (OH); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and eye

Get paid on-demand Base pay or uncaped

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to help customers find their dream mattress and achieve better sleep. You will use digital tools to implement selling programs and deliver an exceptional in-store experience, placing the customer at the center of every interaction.

With uncapped commissions and a 401(k) match, this role rewards top performance. You will build lasting relationships, share product knowledge, and contribute to a team focused on growth and customer satisfaction across Mattress

Responsibilities

• Execute Mattress Firm selling programs using digital tools to create an engaging environment centered on the customer.
• Cultivate strong relationships to keep the customer at the heart of the experience.
• Provide technical and product knowledge information to customers as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain customer relationships during and after purchase, including delivery reminders and issue resolution.

Skills

Customer service

Sales experience

Communication skills

Job description

Mattress Firm is seeking a Sleep Expert to help customers find their dream mattress and achieve better sleep. You will use digital tools to implement selling programs and deliver an exceptional in-store experience, placing the customer at the center of every interaction.

With uncapped commissions and a 401(k) match, this role rewards top performance. You will build lasting relationships, share product knowledge, and contribute to a team focused on growth and customer satisfaction across Mattress