Sleep Expert: Uncapped Commissions & Career Growth

Mattress Firm; Fond du Lac (WI); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking energetic Sleep Experts to help customers find the right mattress and achieve better sleep. You will deliver an exceptional in-store experience, drive sales, and learn product knowledge to assist customers.

Join a team with uncapped commissions, a 401(k) match, and comprehensive benefits. This role involves educating customers, managing relationships, and contributing to a dynamic retail environment within a 30–45 minute radius of the home store.

Qualifications

• Customer-centric approach with strong relationship skills.
• Knowledgeable about products to advise customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase.
• Monitor competition and market offerings to inform strategy.
• Utilize social media to enhance brand awareness and sales.

Responsibilities

• Create an environment where the customer is the center by building strong relationships.
• Provide technical and product information to customers as a subject matter expert.
• Drive individual sales performance and KPIs while supporting company initiatives.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Be aware of competitors' offerings and advertising to stay competitive.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Relationship building

Product knowledge

Sales performance

Customer service

Social media

Physical stamina

Job description

Mattress Firm is seeking energetic Sleep Experts to help customers find the right mattress and achieve better sleep. You will deliver an exceptional in-store experience, drive sales, and learn product knowledge to assist customers.

Join a team with uncapped commissions, a 401(k) match, and comprehensive benefits. This role involves educating customers, managing relationships, and contributing to a dynamic retail environment within a 30–45 minute radius of the home store.