Sleep Specialist | Uncapped Commission & Growth

Mattress Firm; Palm Desert (CA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical plan

Dental plan

Vision plan

Get paid on-demand

Employee discounts

Career growth programs

Job summary

Mattress Firm is seeking Sleep Experts to help customers find their dream mattress and provide an exceptional in-store experience. You will build relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match.

Join a team focused on customer-centered service, growth opportunities, and a dynamic retail environment with competitive pay and benefits. Prioritize safety and strong communication while supporting company initiatives.

Qualifications

• Customer-centric sales approach with relationship-building.
• Provide product knowledge and act as subject matter expert.
• Meet KPIs and drive sales with company initiatives.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is centered by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales ability

Product knowledge

Relationship building

Competitive awareness

Social media usage

Physical strength

Job description

Mattress Firm is seeking Sleep Experts to help customers find their dream mattress and provide an exceptional in-store experience. You will build relationships, share product knowledge, and drive sales with uncapped commissions and a 401(k) match.

Join a team focused on customer-centered service, growth opportunities, and a dynamic retail environment with competitive pay and benefits. Prioritize safety and strong communication while supporting company initiatives.