Sleep Experience Specialist — Uncapped Commissions & 401(k)

Mattress Firm; Crossville (TN); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm in the United States is seeking a Sleep Expert to help customers find their dream mattress and ensure an exceptional in-store experience. The role emphasizes relationships, product knowledge, and driving sales with uncapped commissions and a 401(k) match.

You will be the customer’s guide, maintaining relationships during and after purchase, while staying aware of competitors and leveraging social media to boost brand awareness and sales.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in the United States is seeking a Sleep Expert to help customers find their dream mattress and ensure an exceptional in-store experience. The role emphasizes relationships, product knowledge, and driving sales with uncapped commissions and a 401(k) match.

You will be the customer’s guide, maintaining relationships during and after purchase, while staying aware of competitors and leveraging social media to boost brand awareness and sales.