Sleep Solutions Specialist — In-Store Experience Leader

Mattress Firm Inc.; Painesville (OH); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical plan

Dental plan

Vision plan

On-demand pay or uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and offering best-in-class products. You will support omnichannel selling programs, cultivate customer relationships, and drive sales performance while representing Mattress Firm values.

The role includes lifting 50+ pounds and providing product knowledge to shoppers. Join a team focused on customer-first service, brand awareness, and competitive knowledge, with

Qualifications

• Customer service experience in retail preferred.
• Ability to lift 50+ pounds.
• Familiarity with sleep products or retail sales is a plus.

Responsibilities

• Elevate in-store experience by acting as a trusted sleep authority.
• Drive individual sales and KPIs while upholding company values.
• Provide technical and product knowledge information to customers.

Skills

Customer service

Sales performance

Product knowledge

Relationship building

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and offering best-in-class products. You will support omnichannel selling programs, cultivate customer relationships, and drive sales performance while representing Mattress Firm values.

The role includes lifting 50+ pounds and providing product knowledge to shoppers. Join a team focused on customer-first service, brand awareness, and competitive knowledge, with