Sleep Solutions Advisor

Mattress Firm; Fayetteville (GA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to best-in-class products. You will build relationships, share product knowledge, support omnichannel selling efforts, and help drive sales while upholding Mattress Firm values and commitments to inclusion and customer focus.

Expect to collaborate with store teams, manage demos, and deliver exceptional service that puts the customer first.

Responsibilities

• Create customer-centric environment by building strong relationships.
• Provide product knowledge and act as subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships after purchase and send delivery reminders.
• Monitor competitors' ads and services to inform outreach.
• Use social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds as required.

Job description

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to best-in-class products. You will build relationships, share product knowledge, support omnichannel selling efforts, and help drive sales while upholding Mattress Firm values and commitments to inclusion and customer focus.

Expect to collaborate with store teams, manage demos, and deliver exceptional service that puts the customer first.