Sleep Solutions Specialist - Customer-Centric & Product Expert

Mattress Firm, Inc.; East Spencer (NC); Presencial; USD 43.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical/dental/vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Descripción de la vacante

Mattress Firm, Inc. is seeking a sales-driven role that puts the customer at the center. You will build strong customer relationships, share technical and product knowledge, and strive to achieve sales KPIs while upholding company values and initiatives.

You will maintain relationships during and after purchases, monitor competitor offerings, and use social media to boost brand awareness and drive sales. The role includes physical duties such as lifting 50+ pounds.

Formación

• Customer-focused with strong relationship-building skills.
• Ability to convey technical and product knowledge to customers as a subject matter expert.
• Willingness to drive sales performance and meet KPIs.

Responsabilidades

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Descripción del empleo

Mattress Firm, Inc. is seeking a sales-driven role that puts the customer at the center. You will build strong customer relationships, share technical and product knowledge, and strive to achieve sales KPIs while upholding company values and initiatives.

You will maintain relationships during and after purchases, monitor competitor offerings, and use social media to boost brand awareness and drive sales. The role includes physical duties such as lifting 50+ pounds.