Sleep Solutions Specialist

Mattress Firm, Inc.; China Grove (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) match

On-demand pay

Employee discounts

Career development

Job summary

Mattress Firm, Inc. is seeking driven sales associates to put customers first and build lasting relationships in our stores across the United States.

You will provide product knowledge, meet sales KPIs, and support company initiatives while staying aware of competitors’ offerings and leveraging social media to boost brand visibility. The role involves active customer engagement, ongoing follow-up after purchases, and physical tasks including lifting up to 50 pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is seeking driven sales associates to put customers first and build lasting relationships in our stores across the United States.

You will provide product knowledge, meet sales KPIs, and support company initiatives while staying aware of competitors’ offerings and leveraging social media to boost brand visibility. The role involves active customer engagement, ongoing follow-up after purchases, and physical tasks including lifting up to 50 pounds.