Sleep Solutions Specialist – Customer-Centric Sales Leader

Mattress Firm; Faith (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Career growth

On-the-job training

Employee discounts

Job summary

Mattress Firm in Faith, NC is hiring a front-line sales associate focused on delivering exceptional customer service and driving in-store sales. You will educate customers on product details, recommend solutions, and help them choose the right sleep setup.

Responsibilities include maintaining relationships during and after purchase, monitoring competition, and supporting company initiatives while meeting KPIs. This role may involve lifting 50+ pounds and occasional delivery coordination.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matterexpert.00
• Drive individual sales performance and KPIs whiledemonstratingcompany values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition,advertisementsand services offered by competitors.
• Leverage social media to positivelyimpactbrand awareness and increase sales.
• Lift, push,orpull 50+ pounds.

Job description

Mattress Firm in Faith, NC is hiring a front-line sales associate focused on delivering exceptional customer service and driving in-store sales. You will educate customers on product details, recommend solutions, and help them choose the right sleep setup.

Responsibilities include maintaining relationships during and after purchase, monitoring competition, and supporting company initiatives while meeting KPIs. This role may involve lifting 50+ pounds and occasional delivery coordination.