Sleep Experience Specialist — Expert Guidance & Sales Growth

Mattress Firm, Inc.; Landis (NC); Vor Ort; USD 43.000 - 47.000; Vollzeit

Benefits dieser Stelle

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Zusammenfassung

Mattress Firm, Inc. is hiring a sales associate focused on placing the customer at the center by building strong relationships and delivering expert knowledge on products.

You will support customers from first contact through post-purchase follow-up, helping to choose the right sleep solutions and ensuring a smooth shopping experience. This role emphasizes achieving personal sales goals and KPIs while upholding company values, participating in training, and leveraging store initiatives.

Qualifikationen

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Aufgaben

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Jobbeschreibung

Mattress Firm, Inc. is hiring a sales associate focused on placing the customer at the center by building strong relationships and delivering expert knowledge on products.

You will support customers from first contact through post-purchase follow-up, helping to choose the right sleep solutions and ensuring a smooth shopping experience. This role emphasizes achieving personal sales goals and KPIs while upholding company values, participating in training, and leveraging store initiatives.