Sleep Solutions Specialist - Customer-Centric Sales

Mattress Firm, Inc.; Davidson (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Health plans

Pay on-demand

Uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a customer-centric sales professional in the United States to cultivate strong customer relationships and provide product expertise. You will drive sales performance while demonstrating the company’s values and supporting initiatives.

Responsibilities include maintaining relationships during and after purchase, monitoring competitive offerings, and leveraging social media to boost brand awareness and sales. You should be able to lift 50+ pounds as needed.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase and resolve issues.
• Stay aware of competitor ads and services.
• Leverage social media to enhance brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a customer-centric sales professional in the United States to cultivate strong customer relationships and provide product expertise. You will drive sales performance while demonstrating the company’s values and supporting initiatives.

Responsibilities include maintaining relationships during and after purchase, monitoring competitive offerings, and leveraging social media to boost brand awareness and sales. You should be able to lift 50+ pounds as needed.