Sleep Solutions Specialist

Mattress Firm, Inc.; Locust (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical plan

Dental plan

Vision plan

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm in Locust, NC is seeking a customer-focused sales associate to help customers find the right sleep products and build lasting relationships. You will share product knowledge, achieve sales KPIs, and support company initiatives while delivering excellent service.

Responsibilities include maintaining post-purchase relationships, staying aware of competitors, and using social media to boost brand awareness. This role may require lifting 50+ pounds and flexible hours.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in Locust, NC is seeking a customer-focused sales associate to help customers find the right sleep products and build lasting relationships. You will share product knowledge, achieve sales KPIs, and support company initiatives while delivering excellent service.

Responsibilities include maintaining post-purchase relationships, staying aware of competitors, and using social media to boost brand awareness. This role may require lifting 50+ pounds and flexible hours.