Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Wallis (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

On-the-job training

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm用品

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best products. You will use digital tools to support omnichannel service and drive sales while prioritizing customer satisfaction.

The role emphasizes product knowledge, relationship building, and achieving KPIs, with uncapped commissions and a 401(k) match. Training and growth opportunities are offered within a supportive team environment.

Qualifications

• Provide excellent customer service and build trust with customers.
• Strong sales focus and ability to meet KPIs.
• Maintain deep knowledge of mattress products and sleep solutions.
• Communicate clearly and persuasively with customers.

Responsibilities

• Create an in-store experience where the customer is the focus.
• Serve as subject matter expert on products and options.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain relationships during and after purchase, including delivery reminders.
• Monitor competition and adapt selling strategies.
• Leverage social media to support brand visibility and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales achievement

Product knowledge

Communication

Tools

Digital tools

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best products. You will use digital tools to support omnichannel service and drive sales while prioritizing customer satisfaction.

The role emphasizes product knowledge, relationship building, and achieving KPIs, with uncapped commissions and a 401(k) match. Training and growth opportunities are offered within a supportive team environment.