Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Gold Hill (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k) match

Career growth opportunities

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress for better sleep. The role emphasizes in-store service, product knowledge, and leveraging digital tools to support an omnichannel experience.

The position offers uncapped commissions with a 401(k) match, comprehensive benefits, and opportunities for career growth within a company that puts customers first.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase (resolve customer issues, delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress for better sleep. The role emphasizes in-store service, product knowledge, and leveraging digital tools to support an omnichannel experience.

The position offers uncapped commissions with a 401(k) match, comprehensive benefits, and opportunities for career growth within a company that puts customers first.