Sleep Expert: Uncapped Commission & Growth

Mattress Firm; Uniontown (Fayette County); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm is looking for a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will use digital tools to support selling programs and create an engaging shopping environment centered on the customer’s needs.

You will build strong relationships, share product knowledge, and drive sales performance while upholding company values.

Qualifications

• Strong communication and interpersonal skills.
• Ability to learn and explain product details.
• Comfort with digital tools used for selling.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Maintain awareness of competing offers and services in the market.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Job description

Mattress Firm is looking for a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will use digital tools to support selling programs and create an engaging shopping environment centered on the customer’s needs.

You will build strong relationships, share product knowledge, and drive sales performance while upholding company values.