Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm; Palm Coast (FL); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career growth opportunities through on

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on mattresses

Resumo da oferta

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress. You will use digital tools and support a seamless omnichannel experience to create an engaging environment that puts the customer first.

You will drive sales, maintain relationships after purchase, and stay aware of competitors while leveraging social media to boost brand awareness.

Qualificações

• Exceptional customer service skills and ability to build relationships.
• Strong product knowledge to guide customers.
• Track record of meeting sales targets and KPIs.
• Experience with digital selling tools and omnichannel experience.
• Ability to stand for long periods and lift 50+ pounds.

Responsabilidades

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Conhecimentos

Customer service

Sales skills

Product knowledge

Digital tools

Stamina

Ferramentas

POS systems

Omnichannel tools

Descrição da oferta de emprego

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress. You will use digital tools and support a seamless omnichannel experience to create an engaging environment that puts the customer first.

You will drive sales, maintain relationships after purchase, and stay aware of competitors while leveraging social media to boost brand awareness.