Sleep Expert — Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Bellaire (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by serving as a trusted sleep authority and guiding customers to the right products. You will drive sales using digital tools and maintain relationships from purchase through delivery.

The role emphasizes customer-centric service, product knowledge, and participation in omnichannel initiatives with potential leadership or standout performers earning additional bonus opportunities.

Qualifications

• Excellent communication and customer service skills.
• Ability to lift, push, or pull 50+ pounds.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience.
• Cultivate strong relationships and keep the customer at the center of the experience.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase and resolve issues.

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by serving as a trusted sleep authority and guiding customers to the right products. You will drive sales using digital tools and maintain relationships from purchase through delivery.

The role emphasizes customer-centric service, product knowledge, and participation in omnichannel initiatives with potential leadership or standout performers earning additional bonus opportunities.