Sleep Expert: Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Hungerford (TX); Vor Ort; USD 42.000 - 50.000; Vollzeit

Benefits dieser Stelle

Career growth

401(k) match

Mental health resources

Medical plan

Dental plan

Vision plan

On-demand pay

Uncapped commissions

Employee discounts

Zusammenfassung

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress.

You will guide customers through product knowledge and care, delivering an exceptional shopping experience. This role features digital tools, omnichannel support, and a customer‑first environment designed to drive sales while aligning with Mattress Firm values.

Aufgaben

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Kenntnisse

Customer service

Sales

Jobbeschreibung

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress.

You will guide customers through product knowledge and care, delivering an exceptional shopping experience. This role features digital tools, omnichannel support, and a customer‑first environment designed to drive sales while aligning with Mattress Firm values.