Sleep Expert — Uncapped Commission & 401(k) Match

Mattress Firm; Marysville (WA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical benefits

On-demand pay

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll execute selling programs using digital tools and support a seamless omnichannel journey that places the customer at the center.

You will provide product knowledge, build relationships, drive sales performance, and maintain post-purchase engagement while staying aware of competitors and leveraging social media to boost brand

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll execute selling programs using digital tools and support a seamless omnichannel journey that places the customer at the center.

You will provide product knowledge, build relationships, drive sales performance, and maintain post-purchase engagement while staying aware of competitors and leveraging social media to boost brand