Sleep Expert & Trusted Advisor - Uncapped Commission

Mattress Firm, Inc.; Roanoke (TX); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

In this role you’ll drive personal sales and KPI achievement, participate in selling programs with digital tools, and contribute to a dynamic retail team dedicated to exceptional service and a great employee experience.

Qualifications

• Experience in retail sales or customer service environments.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition and advertised services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Relationship building

Job description

In this role you’ll drive personal sales and KPI achievement, participate in selling programs with digital tools, and contribute to a dynamic retail team dedicated to exceptional service and a great employee experience.