Sleep Expert & Sales Pro - Uncapped Commission

Mattress Firm, Inc.; Swannanoa (NC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and视觉计划

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠品

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products.

You will use digital tools to support a seamless omnichannel experience and create a customer-centered environment focused on helping customers find the right mattress for better sleep. Join a team that emphasizes relationships, product knowledge, and sales performance.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products.

You will use digital tools to support a seamless omnichannel experience and create a customer-centered environment focused on helping customers find the right mattress for better sleep. Join a team that emphasizes relationships, product knowledge, and sales performance.