Sleep Expert - Sales: Uncapped Commissions & Growth

Mattress Firm, Inc.; Warner Robins (GA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Employee discounts

On-the-job training

Uncapped commissions

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to their dream mattress.

You will leverage digital tools and support an omnichannel approach to engage customers at the center of the shopping experience. The role emphasizes technical product knowledge, relationship-building, and delivering strong sales performance with a competitive base pay and potential bonuses.

Qualifications

• Excellent communication and customer service skills.
• Ability to learn and convey product knowledge about sleep solutions.
• Ability to drive personal sales performance and meet KPIs.
• Comfort with physical tasks, including lifting 50+ pounds.

Responsibilities

• Assist customers in selecting the right mattress and sleep products.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while reflecting company values.
• Maintain customer relationships during and after purchase and support delivery timelines.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to their dream mattress.

You will leverage digital tools and support an omnichannel approach to engage customers at the center of the shopping experience. The role emphasizes technical product knowledge, relationship-building, and delivering strong sales performance with a competitive base pay and potential bonuses.