Sleep Expert Sales — Uncapped Commissions & Sleep Expertise

Mattress Firm Inc.; Martinsburg (WV); On-site; USD 59,000 - 65,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Medical, dental, vision plans

Base pay or uncapped commission

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best products. You will use digital tools and contribute to an omnichannel experience, placing the customer at the center of every interaction.

Responsibilities include driving sales performance, maintaining post-purchase relationships, and leveraging social media to enhance brand awareness. Expect uncapped commissions and a strong incentive structure.

Qualifications

• Provide excellent customer service and help customers find the right mattress.
• Demonstrate product knowledge to explain features and benefits.
• Build and maintain relationships with customers to drive repeat visits.
• Represent Mattress Firm in-store with a focus on sales performance.

Responsibilities

• Elevate the in-store experience as a trusted sleep expert.
• Drive individual sales and KPIs while demonstrating company values.
• Maintain relationships during and after purchase (resolve issues, reminders).
• Leverage social media to boost brand awareness and sales.

Skills

Customer service

Sales

Product knowledge

Relationship building

Tools

Digital tools

Social media

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best products. You will use digital tools and contribute to an omnichannel experience, placing the customer at the center of every interaction.

Responsibilities include driving sales performance, maintaining post-purchase relationships, and leveraging social media to enhance brand awareness. Expect uncapped commissions and a strong incentive structure.