Sleep Expert: Uncapped Commission & Growth Path

Mattress Firm; Baxter (MN); On-site; USD 59,000 - 73,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority, guiding customers to the right mattress and improving sleep quality. You will use digital tools to execute selling programs and support a seamless omnichannel experience, placing the customer at the center.

The role emphasizes product knowledge, customer relationships, and achievement of sales KPIs, with opportunities for leadership roles and growth within the company.

Qualifications

• Customer-focused sleep expert with product knowledge.
• Ability to cultivate relationships and center customers.
• Experience supporting omnichannel experiences and selling programs.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive sales performance and KPIs while reflecting company values.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Maintain awareness of competitors, advertisements, and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Communication

Sales skills

Relationship building

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority, guiding customers to the right mattress and improving sleep quality. You will use digital tools to execute selling programs and support a seamless omnichannel experience, placing the customer at the center.

The role emphasizes product knowledge, customer relationships, and achievement of sales KPIs, with opportunities for leadership roles and growth within the company.