Sleep Expert & Mattress Sales Pro — Uncapped Commission

Mattress Firm Inc.; City of Saratoga Springs (NY); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm in the United States is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the best mattress choices. You will use digital tools and participate in omnichannel selling programs to place the customer at the center.

The role emphasizes building lasting customer relationships, achieving sales KPIs, and offering product knowledge; the company features uncapped commissions, a 401(k) match, and comprehensive benefits.

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase.

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales performance

Digital tools usage

Tools

Digital tools

Job description

Mattress Firm in the United States is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the best mattress choices. You will use digital tools and participate in omnichannel selling programs to place the customer at the center.

The role emphasizes building lasting customer relationships, achieving sales KPIs, and offering product knowledge; the company features uncapped commissions, a 401(k) match, and comprehensive benefits.