Sleep Expert: In-Store Sales Pro with Uncapped Commissions

Mattress Firm Inc.; Hillsdale (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Get paid on-demand

Excellent career growth opportunities

Job summary

Mattress Firm Inc. is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best sleep solutions. You will use digital tools and selling programs to engage shoppers and support a seamless omnichannel experience.

You will build lasting relationships, deliver product knowledge, and drive sales while upholding company values. The role offers uncapped commissions and a 401(k) match in a dynamic retail environment.

Qualifications

• Retail sales experience with a customer-first mindset.
• Ability to articulate product benefits and features to customers.
• Comfort using digital tools to support selling and service.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Execute Mattress Firm selling programs using digital tools and omnichannel support.
• Build relationships and ensure customer-centric service throughout the purchase cycle.
• Provide product knowledge and act as subject matter expert for customers.
• Drive individual sales KPIs and uphold company values.
• Maintain post-purchase relationships and resolve issues or reminders as needed.
• Monitor competition and promotions to support brand awareness and sales.

Skills

Sales performance

Customer service

Product knowledge

Social media awareness

Communication

Omnichannel experience

Job description

Mattress Firm Inc. is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best sleep solutions. You will use digital tools and selling programs to engage shoppers and support a seamless omnichannel experience.

You will build lasting relationships, deliver product knowledge, and drive sales while upholding company values. The role offers uncapped commissions and a 401(k) match in a dynamic retail environment.