Sleep Expert - In-Store Sales with Uncapped Commission

Mattress Firm; Maryland; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Mental health resources

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by serving as trusted sleep authorities and delivering best-in-class products. You will use digital tools to support omnichannel experiences and help customers find the right mattress for better sleep.

The role emphasizes relationship-building, heavy customer interaction, and measurable sales performance. Join a team that treats sleep as essential and offers uncapped commissions, plus a 401(k) match.

Qualifications

• Excellent customer service and communication skills required.
• Strong sales orientation with ability to meet targets.
• Ability to build and maintain relationships with customers.

Responsibilities

• Create an environment where the customer is at the center by building relationships.
• Provide product knowledge to customers and act as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Monitor competitive offerings and advertisements to adapt selling strategies.
• Leverage social media to enhance brand awareness and sales.
• Assist with physical tasks may be required (lift 50+ pounds).

Skills

Customer service

Sales

Communication

Product knowledge

Relationship building

Digital tools

Tools

Digital tools

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by serving as trusted sleep authorities and delivering best-in-class products. You will use digital tools to support omnichannel experiences and help customers find the right mattress for better sleep.

The role emphasizes relationship-building, heavy customer interaction, and measurable sales performance. Join a team that treats sleep as essential and offers uncapped commissions, plus a 401(k) match.