Sleep Expert: Mattress Advisor with Uncapped Commissions

Mattress Firm, Inc.; Mooresville (AL); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store customer experience and act as trusted sleep authorities. You will assist guests with best-in-class products and support omnichannel services to place the customer at the center of every interaction.

The role emphasizes selling programs with digital tools, strong relationship-building, and driving sales while maintaining brand standards. It includes opportunities for advancement, uncapped commissions, and benefits such as a

Qualifications

• Customer service skills and ability to lift 50+ pounds preferred.

Responsibilities

• Create an environment where the customer is centered by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store customer experience and act as trusted sleep authorities. You will assist guests with best-in-class products and support omnichannel services to place the customer at the center of every interaction.

The role emphasizes selling programs with digital tools, strong relationship-building, and driving sales while maintaining brand standards. It includes opportunities for advancement, uncapped commissions, and benefits such as a