Sleep Expert & Mattress Advisor — Uncapped Commission

Mattress Firm, Inc.; Bray (OK); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm Sleep Experts are in-store specialists who guide customers to the right mattress and elevate the shopping experience. This role emphasizes technical product knowledge, strong relationships, and selling across omnichannel programs.

You will help customers find the dream mattress and participate in a dynamic, rewards-based environment with uncapped commissions. In this position, you will support brand initiatives, manage post-purchase follow-ups, and stay aware of competitors while

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Skills

Customer service

Product knowledge

Sales skills

Job description

Mattress Firm Sleep Experts are in-store specialists who guide customers to the right mattress and elevate the shopping experience. This role emphasizes technical product knowledge, strong relationships, and selling across omnichannel programs.

You will help customers find the dream mattress and participate in a dynamic, rewards-based environment with uncapped commissions. In this position, you will support brand initiatives, manage post-purchase follow-ups, and stay aware of competitors while