Sleep Expert: High-Earning, Customer-Centric Sales

Mattress Firm Inc.; Avon (MA); Presencial; USD 55.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Employee discounts

On-the-job training

Descripción de la vacante

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories.

You will use digital tools to support an omnichannel approach, drive sales performance, and maintain relationships after purchase. The position offers uncapped commissions and a 401(k) match, along with comprehensive benefits to support your career.

Formación

• Retail sales experience with a focus on customer service.
• Ability to learn product knowledge and become a sleep authority for customers.
• Willingness to lift up to 50 pounds as part of store duties.

Responsabilidades

• Elevate in-store experience by acting as a trusted sleep authority.
• Drive individual sales performance and KPIs while representing company values.
• Maintain customer relationships before and after purchase, including delivery reminders.
• Leverage digital tools to support omnichannel selling and brand presence.
• Utilize social media to enhance brand awareness and sales.

Conocimientos

Sales experience

Customer service

Communication

Sleep product knowledge

Herramientas

Digital tools

Descripción del empleo

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories.

You will use digital tools to support an omnichannel approach, drive sales performance, and maintain relationships after purchase. The position offers uncapped commissions and a 401(k) match, along with comprehensive benefits to support your career.