Sleep Expert: High-Earning In-Store Specialist

Mattress Firm Inc.; St. George (VT); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Employee discounts

On-the-job training

Mental health resources

Life resources

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority, guiding customers to the best mattress solutions. You will use digital tools and a seamless omnichannel approach while building lasting relationships with shoppers.

In this role you’ll leverage product knowledge to drive sales, meet KPIs, and represent Mattress Firm values in a fast-paced retail environment. A competitive pay range accompanies uncapped commission potential and strong benefits.

Qualifications

• Provide technical and product knowledge to customers.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase.
• Leverage social media to boost brand awareness.
• Lift, push, or pull 50+ pounds.

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.

Skills

Customer service

Sales

Communication

Relationship building

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority, guiding customers to the best mattress solutions. You will use digital tools and a seamless omnichannel approach while building lasting relationships with shoppers.

In this role you’ll leverage product knowledge to drive sales, meet KPIs, and represent Mattress Firm values in a fast-paced retail environment. A competitive pay range accompanies uncapped commission potential and strong benefits.