Sleep Expert: High-Earning, Commission-Based Career

Mattress Firm Inc.; Smyrna (GA); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

Career growth programs

401(k) match

Mental health resources

Medical, dental, vision plans

On-demand pay

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing product knowledge to customers. You will drive sales through Mattress Firm programs and maintain relationships from purchase through delivery and follow-up.

The role emphasizes strong customer service, product expertise, and a dynamic omnichannel approach, with compensation including base pay and uncapped commissions.

Qualifications

• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase.

Responsibilities

• Elevate the customer’s in-store experience as a trusted sleep authority.
• Execute Mattress Firm selling programs with digital tools and omnichannel support.
• Cultivate relationships and resolve customer issues, including delivery reminders.

Skills

Customer service

Sales

Communication

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing product knowledge to customers. You will drive sales through Mattress Firm programs and maintain relationships from purchase through delivery and follow-up.

The role emphasizes strong customer service, product expertise, and a dynamic omnichannel approach, with compensation including base pay and uncapped commissions.