Sleep Expert: High-Earning Retail Sleep Authority

Mattress Firm Inc.; California (MD); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on sleep products

On-the-job training and development

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience and act as a trusted sleep authority for customers. You will guide product selection and use digital tools to support selling programs, aiming to create an engaging omnichannel environment centered on the customer.

Responsibilities include driving sales KPIs, maintaining post-purchase relationships, and leveraging brand knowledge to help customers sleep better with uncapped earning potential through commissions.

Qualifications

• Experience in retail sales or customer service.
• Ability to lift 50+ pounds as required by the role.
• Strong knowledge of mattresses and sleep products.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority.
• Execute Mattress Firm selling programs using digital tools.
• Support a seamless omnichannel experience for customers.
• Maintain relationships with customers during and after purchase.

Skills

Sales

Customer service

Product knowledge

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience and act as a trusted sleep authority for customers. You will guide product selection and use digital tools to support selling programs, aiming to create an engaging omnichannel environment centered on the customer.

Responsibilities include driving sales KPIs, maintaining post-purchase relationships, and leveraging brand knowledge to help customers sleep better with uncapped earning potential through commissions.