Sleep Expert: High-Earning Sleep Specialist with Benefits

Mattress Firm; Machesney Park (IL); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right products. You will use digital tools and support an omnichannel experience to engage customers at the center of sales.

The role emphasizes building relationships, presenting product knowledge, and driving sales while aligning with Mattress Firm values and initiatives. Compensation includes base pay or uncapped commissions.

Qualifications

• Customer service mindset and selling skills.
• Ability to learn product knowledge and explain features.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right products. You will use digital tools and support an omnichannel experience to engage customers at the center of sales.

The role emphasizes building relationships, presenting product knowledge, and driving sales while aligning with Mattress Firm values and initiatives. Compensation includes base pay or uncapped commissions.