Sleep Expert - Earn Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Richfield (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

On-the-job training

401(k) match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commissions

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. The role emphasizes product knowledge, relationships, and driving sales with uncapped commissions and a 401(k) match, in a dynamic retail setting.

Join a team focused on helping customers sleep well and live well, with opportunities for career growth, training, and competitive compensation.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn product details and merchandising.
• Availability for flexible retail hours.
• Legal authorization to work in the United States.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Relationship building

Product knowledge

Sales KPIs

Social media awareness

Lifting 50+ pounds

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. The role emphasizes product knowledge, relationships, and driving sales with uncapped commissions and a 401(k) match, in a dynamic retail setting.

Join a team focused on helping customers sleep well and live well, with opportunities for career growth, training, and competitive compensation.