Sleep Expert — Bilingual Sales Pro, Uncapped Commission

Mattress Firm, Inc.; Chula Vista (CA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on mattresses

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience as trusted sleep authorities, helping customers find their dream mattress and ensuring a best-in-class shopping journey. You’ll use digital tools and participate in a seamless omnichannel approach to engage shoppers and close sales.

The role offers uncapped commissions with a 401(k) match, ongoing training, and growth opportunities in a dynamic retail environment focused on customer-first service.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Spanish speaking

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience as trusted sleep authorities, helping customers find their dream mattress and ensuring a best-in-class shopping journey. You’ll use digital tools and participate in a seamless omnichannel approach to engage shoppers and close sales.

The role offers uncapped commissions with a 401(k) match, ongoing training, and growth opportunities in a dynamic retail environment focused on customer-first service.