Sleep Expert: Uncapped Commissions & Growth

Mattress Firm Inc.; Harmonville (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, prescription, vision

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will use digital tools to support selling programs and help create an engaging omnichannel environment where the customer is at the center.

Ideal candidates will be bilingual (Spanish preferred) with strong communication and customer-service skills, and be able to participate in a dynamic sales environment with uncapped commission

Qualifications

• Experience in retail or customer-facing roles.
• Spanish language preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Elevate in-store experience as a trusted sleep expert.
• Support selling programs using digital tools and enable omnichannel experience.
• Build and maintain customer relationships before, during and after purchase.
• Stay informed about products and competitors to inform customers.
• Lift, push, or pull 50+ pounds as needed.

Skills

Bilingual Spanish

Customer service

Sales

Communication skills

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will use digital tools to support selling programs and help create an engaging omnichannel environment where the customer is at the center.

Ideal candidates will be bilingual (Spanish preferred) with strong communication and customer-service skills, and be able to participate in a dynamic sales environment with uncapped commission