Sleep Experience Lead — In-Store Expert in Sleep

Mattress Firm; Windcrest (TX); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and

Vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and delivering best-in-class products. You will drive sales through Mattress Firm selling programs and digital tools, supporting a seamless omnichannel experience that places the customer at the center.

Create lasting relationships with customers, share product knowledge, and support company initiatives.

Responsibilities

• Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and delivering best-in-class products. You will drive sales through Mattress Firm selling programs and digital tools, supporting a seamless omnichannel experience that places the customer at the center.

Create lasting relationships with customers, share product knowledge, and support company initiatives.