Slack Experience Architect for AI-Driven Enterprise Design

100 Salesforce, Inc.; Colorado; Hybrid; USD 149,000 - 224,000; Full time

Benefits offered by this job

time off programs

medical

dental

vision

mental health support

paid parental leave

life and disability insurance

401(k)

employee stock purchasing program

Job summary

Salesforce is seeking an Experience Architect to design enterprise-scale solutions that connect Slack with Salesforce products. You will own solution design across stages, balance out-of-the-box and custom configurations, and work with delivery teams to ensure successful implementations for global customers.

Ideal candidates bring 8–10+ years in design/architecture, strong communication, and hands-on API integration experience within SaaS environments.

Qualifications

• 8-10+ years of solution design, architecture, or technical consulting experience.
• Enterprise-scale solution design experience.
• Working knowledge of Salesforce Delivery Methodology and Slack/Slack AI product capabilities.
• Strong analytical and problem-solving skills; able to navigate ambiguity.
• Hands-on familiarity with integration patterns and API-based architecture.

Responsibilities

• Own solution design across the Discover, Define, and Design stages of the Salesforce Delivery Methodology.
• Evaluate and recommend the right mix of Slack/Slack AI capabilities versus custom configuration.
• Partner with Delivery Managers, Technical Architects, and customer stakeholders to align design with scope and success measures.
• Produce and maintain solution design artifacts—architecture diagrams, functional specs, configuration workbooks.
• Lead design workshops with customer stakeholders and drive toward a validated solution.
• Proactively surface design risks and work cross-functionally to resolve them.
• Continuously improve design practices and reusable patterns, including AI-native tooling.
• Identify integration points with Salesforce products and design cross-cloud solutions.
• Support post-launch adoption with change management and platform maturity.

Skills

Solution design

Architecture

Technical consulting

Slack integration

Tools

Salesforce

Slack

APIs

Job description

Salesforce is seeking an Experience Architect to design enterprise-scale solutions that connect Slack with Salesforce products. You will own solution design across stages, balance out-of-the-box and custom configurations, and work with delivery teams to ensure successful implementations for global customers.

Ideal candidates bring 8–10+ years in design/architecture, strong communication, and hands-on API integration experience within SaaS environments.