Skip Trace & Repossession Specialist

OneMain Financial Group; Salt Lake City (UT); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching up to 4%

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave (state/local prorated)

Paid holidays (11 days)

Volunteer time (3 days/year)

Descripción de la vacante

OneMain Financial Group is seeking a Skip Trace Specialist to locate customers and collateral using investigative techniques while adhering to FDCPA and CFPB regulations. You will manage a repossession queue and oversee the transportation of vehicles for auction, ensuring compliance and timely resolutions.

The role involves skip tracing on delinquent accounts, vendor management, and completing required paperwork. A strong background in tracing systems and a customer-focused approach is essential.

Formación

• High School diploma or GED required.
• At least 1 year of skip tracing experience in DRN, RDN, idiCORE or Carfax, etc.
• 1+ years of collections or call center experience.
• Strong understanding of skip tracing and related systems.
• Working knowledge of Microsoft Office Suite, including Excel and Word.

Responsabilidades

• Perform and complete skip tracing activities on all assigned accounts.
• Maintain and establish new repossession and transport vendor relationships.
• Manage accounts from repossession assignment to transportation and auction.
• Complete required paperwork including federal and state letters.

Conocimientos

Customer service

Phone negotiation

Collections or call center experience

Educación

High School diploma or GED

Herramientas

DRN

RDN

idiCORE

Carfax

Microsoft Office (Excel & Word)

Descripción del empleo

OneMain Financial Group is seeking a Skip Trace Specialist to locate customers and collateral using investigative techniques while adhering to FDCPA and CFPB regulations. You will manage a repossession queue and oversee the transportation of vehicles for auction, ensuring compliance and timely resolutions.

The role involves skip tracing on delinquent accounts, vendor management, and completing required paperwork. A strong background in tracing systems and a customer-focused approach is essential.