Skip Trace Specialist: Delinquency Resolution Pro

OneMain Financial Group; United States; Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Descripción de la vacante

OneMain Financial Group is seeking a Skip Trace Specialist to locate customers and collateral using skip tracing techniques while complying with FDCPA and CFPB regulations. You will manage a repossession queue, coordinate with vendors, and handle paperwork for delinquencies from assigned accounts, ensuring timely resolution and risk mitigation.

The role is onsite in West Valley City, UT with hourly pay and bonus potential, following a Monday–Friday schedule with occasional Saturday rotation.

Formación

• High School diploma or GED required.
• 1+ years of skip tracing experience in DRN, RDN, idiCORE, Carfax, etc.
• 1+ years of collections or call center experience.
• Strong understanding of skip tracing and systems.

Responsabilidades

• Perform and complete skip tracing activities on all assigned accounts to prevent charge-offs.
• Make inbound/outbound calls to discuss delinquency resolution.
• Maintain and establish new repossession and transport vendor relationships.
• Manage accounts from repossession assignment to transportation of vehicles to auction.
• Complete required paperwork including sending Federal and State regulation letters.

Conocimientos

Skip tracing

Collections experience

Customer service

Phone negotiation

Educación

High School diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

OneMain Financial Group is seeking a Skip Trace Specialist to locate customers and collateral using skip tracing techniques while complying with FDCPA and CFPB regulations. You will manage a repossession queue, coordinate with vendors, and handle paperwork for delinquencies from assigned accounts, ensuring timely resolution and risk mitigation.

The role is onsite in West Valley City, UT with hourly pay and bonus potential, following a Monday–Friday schedule with occasional Saturday rotation.