Skip Trace & Repossession Specialist (Onsite)

OneMain General Services Corporation; West Valley City (UT); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

Up to 4% 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Résumé du poste

OneMain Financial in West Valley City, UT is seeking a Skip Trace Specialist to locate customers and collateral using investigative techniques while adhering to FDCPA and CFPB regulations. You will manage a repossession queue and handle delinquency resolution through outbound and inbound calls.

The role requires a HS diploma, 1+ year skip tracing and collections experience; proficiency with Excel/Word; onsite work with a 9-to-6 schedule, and bonus potential.

Qualifications

• High School diploma or GED required.
• At least 1 year of skip tracing experience in DRN, RDN, idiCORE, Carfax, etc.
• 1+ years of collections or call center experience.
• Strong understanding of skip tracing and systems.
• Working knowledge of Microsoft Office Suite, including Excel and Word.

Responsabilités

• Perform and complete skip tracing activities on all assigned accounts to prevent the charge off.
• Inbound/outbound calls to discuss delinquency resolution.
• Maintain and establish new repossession and transport vendor relationships.
• Manage accounts from repossession assignment to transportation to auction.
• Completes required applicable paperwork including sending all required Federal and State regulation letters.

Connaissances

Skip tracing

Customer service

Phone negotiations

Call center experience

Formation

High School diploma or GED

Outils

Microsoft Excel

Microsoft Word

Description du poste

OneMain Financial in West Valley City, UT is seeking a Skip Trace Specialist to locate customers and collateral using investigative techniques while adhering to FDCPA and CFPB regulations. You will manage a repossession queue and handle delinquency resolution through outbound and inbound calls.

The role requires a HS diploma, 1+ year skip tracing and collections experience; proficiency with Excel/Word; onsite work with a 9-to-6 schedule, and bonus potential.