Skip Trace Investigator – Collections Specialist

Midway Auto Group; Dallas (TX); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision benefits

Life Insurance and Long-term disabilty

401K matching

Employee Stock Ownership Program

Paid Vacations Days

Paid Sick days

Paid holidays

Rental Car Discounts

Descripción de la vacante

Midway Auto Group is hiring a Repossession Skip Trace Agent to locate delinquent borrowers and collateral using skip tracing databases, public records, and investigative tools. You will work with recovery agents and legal teams to facilitate compliant repossession efforts.

The role emphasizes strong investigative skills, attention to detail, and the ability to manage multiple cases in a fast-paced environment while complying with FDCPA, FCRA, and privacy guidelines.

Formación

• High school diploma or equivalent; associate or bachelor's degree preferred.

Responsabilidades

• Use skip tracing databases, public records, and investigative tools to locate individuals and/or collateral.
• Verify and analyze information to confirm accuracy of addresses, employment, relatives, and associates.
• Maintain accurate, detailed case files with all efforts, contacts, and findings.
• Communicate findings with repossession agents and coordinate recovery efforts.
• Work closely with internal departments to support recovery and minimize losses.
• Follow all applicable laws and regulations, including FDCPA, GLBA, FCRA, and privacy guidelines.
• Perform outbound calls and emails to references, employers, and known contacts when appropriate and compliant.
• Identify patterns or trends that may indicate location strategies for hard-to-find accounts.
• Maintain productivity, compliance, and quality metrics as defined by department standards.
• Assist in updating and maintaining skip tracing software tools and lead sources.

Descripción del empleo

Midway Auto Group is hiring a Repossession Skip Trace Agent to locate delinquent borrowers and collateral using skip tracing databases, public records, and investigative tools. You will work with recovery agents and legal teams to facilitate compliant repossession efforts.

The role emphasizes strong investigative skills, attention to detail, and the ability to manage multiple cases in a fast-paced environment while complying with FDCPA, FCRA, and privacy guidelines.