Site Reliability Engineer — Privilege & Access, AI-Driven Infra

Socket.dev; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorganChase is seeking an Infrastructure Engineer III to drive capacity planning, reliability, and scalable infrastructure initiatives. You will apply AI-assisted methods to monitor, analyze, and remediate capacity risks across multiple platforms and clouds.

You will collaborate with cross-functional teams, validate AI-driven recommendations, and ensure security and auditability while delivering resilient infrastructure solutions in a fast-paced financial services environment.

Qualifications

• Formal training or certification on infrastructure engineering concepts and 3+ years applied experience.
• Strong knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Strong Windows Administration experience (SME).
• Working knowledge of scripting or coding skills in Terraform, Ansible, PowerShell Bash, Java, Python or Scala.
• Must be curious and willing to learn.
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.

Responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Resolves most nuances and determines appropriate escalation path.
• Executes conventional approaches to build or break down technical problems.
• Drives the daily activities supporting the standard capacity process applications.
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses.

Skills

Infrastructure certs

Hardware & networking

AI in infra

AI validation

Windows administration

Scripting languages

Curiosity & learning

Multi-cloud

Automation & data fluency

Tools

Terraform

Ansible

PowerShell

Job description

JPMorganChase is seeking an Infrastructure Engineer III to drive capacity planning, reliability, and scalable infrastructure initiatives. You will apply AI-assisted methods to monitor, analyze, and remediate capacity risks across multiple platforms and clouds.

You will collaborate with cross-functional teams, validate AI-driven recommendations, and ensure security and auditability while delivering resilient infrastructure solutions in a fast-paced financial services environment.