Site Reliability Engineer III: AI-Driven Reliability

JPMorgan Chase; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase is seeking a Site Reliability Engineer III within Corporate Technology to design, implement, and operate scalable, reliable systems. You will leverage code, cloud infrastructure, and AI-powered capabilities to improve availability and performance of critical applications.

The role emphasizes collaborating with software engineers, building reliable deployment pipelines, and applying SRE best practices to reduce toil and risk.

Qualifications

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform.
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net.
• Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity.
• Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements.

Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team
• Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
• Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
• Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
• Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively
• Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection
• Experience with continuous integration and continuous delivery tooling
• Familiarity with container and container orchestration and troubleshooting common networking technologies and issues

Skills

Python

Java/Spring Boot

.Net

Tools

Terraform Enterprise

Argo CD/Flux

OpenTelemetry

Databricks

AWS

Job description

JPMorgan Chase is seeking a Site Reliability Engineer III within Corporate Technology to design, implement, and operate scalable, reliable systems. You will leverage code, cloud infrastructure, and AI-powered capabilities to improve availability and performance of critical applications.

The role emphasizes collaborating with software engineers, building reliable deployment pipelines, and applying SRE best practices to reduce toil and risk.