Senior Site Reliability Engineer: AI-Driven Cloud Ops

JPMorgan Chase & Co.; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an experienced Site Reliability Engineer III to join the Corporate Technology, Risk Technology team in Houston.

You will solve complex problems to improve availability, reliability, and scalability of mission‑critical systems through code and cloud infrastructure. You will design, develop, test, and deploy reliable solutions, collaborate across teams, and leverage enterprise AI capabilities to accelerate incident response and post‑incident analysis.

Qualifications

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform.
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Working knowledge of using enterprise‑authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
• Ability to validate AI‑assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection

Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team
• Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
• Uses enterprise‑authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post‑incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
• Applies enterprise‑authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse‑first improvements tied to SLO outcomes.
• Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively
• Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate

Skills

Python

Java/Spring Boot

.Net

AI capabilities

Observability

Cloud

SRE fundamentals

Job description

JPMorgan Chase & Co. is seeking an experienced Site Reliability Engineer III to join the Corporate Technology, Risk Technology team in Houston.

You will solve complex problems to improve availability, reliability, and scalability of mission‑critical systems through code and cloud infrastructure. You will design, develop, test, and deploy reliable solutions, collaborate across teams, and leverage enterprise AI capabilities to accelerate incident response and post‑incident analysis.