Senior Site Reliability Engineer — AI-Driven Reliability & Cloud Ops

JPMorganChase; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Site Reliability Engineer III to own end-to-end reliability across complex, mission-critical systems. You will enhance availability, scalability, and performance via code and cloud infrastructure, collaborating with software engineers to implement CI/CD pipelines and robust monitoring.

The role emphasizes AI-assisted incident triage and proactive problem-solving. As part of Corporate Technology, Risk Technology, you will guide design decisions, validate AI-driven

Qualifications

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform.
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net.
• Working knowledge of enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity.
• Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements.
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.).
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection.

Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team
• Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
• Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
• Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
• Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively
• Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate

Skills

Python

Java/Spring Boot

.Net

SRE concepts

Education

Formal training or certification on site reliability engineering concepts

Tools

CI/CD tooling

Container orchestration

Telemetry/Monitoring

Job description

JPMorgan Chase & Co. seeks a Site Reliability Engineer III to own end-to-end reliability across complex, mission-critical systems. You will enhance availability, scalability, and performance via code and cloud infrastructure, collaborating with software engineers to implement CI/CD pipelines and robust monitoring.

The role emphasizes AI-assisted incident triage and proactive problem-solving. As part of Corporate Technology, Risk Technology, you will guide design decisions, validate AI-driven