Site Operations Lead — Keyholder

El Car Wash LLC; Miami (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Free car washes

Job summary

El Car Wash LLC is seeking a Frontline Lead on the shop floor to open and close sites, coach the team, and maintain high standards of cleanliness and safety. You will drive customer satisfaction by delivering an outstanding experience and leading by example in the absence of site management.

The role emphasizes real-time coaching, independent decision-making, and a strong customer-first approach, with opportunities to grow into larger leadership responsibilities within Site Operations.

Qualifications

• Reliability with consistent attendance and dependability.
• Proven or prospective leadership ability in a front-line setting.
• Strong customer service orientation and quick thinking under pressure.
• Ability to coach peers, maintain standards, and communicate clearly.

Responsibilities

• Open and close the site with precision and readiness.
• Lead from the front to set cleanliness, safety, and performance standards.
• Coach teammates in real time and reinforce standards without conflict.
• Handle customer questions professionally and with genuine care.
• Communicate clearly with customers and staff during downtime or interruptions.

Skills

Reliability

Leadership

Customer service

Problem solving

Team collaboration

Safety & compliance

Job description

El Car Wash LLC is seeking a Frontline Lead on the shop floor to open and close sites, coach the team, and maintain high standards of cleanliness and safety. You will drive customer satisfaction by delivering an outstanding experience and leading by example in the absence of site management.

The role emphasizes real-time coaching, independent decision-making, and a strong customer-first approach, with opportunities to grow into larger leadership responsibilities within Site Operations.